How our partner network works
Richmond Airport Transfers is a cab facilitator. Passengers book through us, and every journey is carried out by a licensed private hire or taxi operator. Our partner portal is how operators join that network and start receiving bookings.
When a passenger books, licensed operators covering the journey can offer a fixed quote. The passenger chooses a quote, and the booking is passed to that operator to carry out with their own drivers and vehicles. The contract for the journey is between the passenger and the operator.
Why partner with us?
- Extra pre-booked work, much of it airport transfers to Heathrow, Gatwick and the other London airports.
- Station and local journeys around Richmond, Kew, Twickenham and East Sheen.
- Group bookings for MPVs and minibuses, such as our 6 seater work.
- Your office, your drivers. You keep control of your fleet and how you run your business.
What you need to join
- A valid private hire operator licence from Transport for London or your local licensing authority
- Insurance as required by your licence, including hire and reward cover for vehicles
- Drivers and vehicles that are licensed for private hire work
- A way to receive and confirm bookings promptly, day and night if you work 24/7
- Agreement to follow the booking terms set out in our privacy policy
How to apply
Email info@richmondairporttransfers.co.uk with the subject "Partner operator enquiry", or call 020 3468 2459. Please include:
- Your company name and office address
- Your operator licence number and licensing authority
- The number and types of vehicles you run (saloon, executive, MPV, minibus)
- The areas and hours you cover
- A contact name, phone number and email address
Do not email copies of licences or insurance documents at first. We will tell you how to send them securely once we have spoken to you.
Are you a driver rather than an operator? See our PCO driver page.

